FAQs

Frequently Asked Questions

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A truck with dimensions of more than 110 ft. long, more than 14 ft. high and more than 12 ft. wide (pilot car required), or a gross weight in excess of 80,000 lbs. must have an E-470 oversized permit. Click here to fill out our Oversize/Overweight Permit Application. Your application must be submitted to E-470 48-hours in advance. All oversize permit requests must include a CDOT Transport Permit. Call (303) 537-3700 with questions.

E-470 does not receive federal or state funding, therefore tolls are the primary source for the funds required to operate and maintain the road. E-470’s remaining bond debt that is scheduled to be paid off in 2041.

Click here to learn more about employment opportunities.

The E-470 Public Highway Authority is governed by its eight member jurisdictions: Adams, Arapahoe and Douglas counties and the cities of Aurora, Brighton, Commerce City, Thornton and the town of Parker. Affiliate, non-voting members are the cities of Arvada, Greeley and Lone Tree, the City and County of Broomfield and Weld County; and three agencies – the Colorado Department of Transportation (CDOT), the Denver Regional Council of Governments (DRCOG) and the Regional Transportation District (RTD).

Click here to learn more about the Board of Directors.

Click here to Colorado Revised Statute 43-4-506.

Visit our maps page for maps and more.

Here are a few examples of E-470 signs.

 

Ramp Plaza Entry Sign

Dual Ramp Plaza Sign 

Mainline Toll Plaza Signs 

E-470 General Signs

 

E-470 VMS Signs

No, E-470 does not receive any state or federal funding to operate and maintain the road. Learn more about tolls vs. taxes here.

Dial *CSP to report the driver to Colorado State Patrol.

Click here to view E-470’s toll rates, and click here to visit our Toll Rate Calculator.

Click here to learn more about Northwest Parkway’s toll rates and click here to learn more about CDOT’s Express Lanes toll rates.

E-470 and ExpressToll do not set toll rates for any toll facility but E-470.

E-470 does not receive federal or state funding, therefore tolls are the primary source for the funds to operate and maintain the road. E-470 has 1.4 billion in bond debt that is scheduled to be paid off in 2041.

Visit our Paying Tolls page for complete details.

E-470 paid much higher construction costs for materials and labor compared to older toll roads built in the 1950s and 1960s. E-470 uses no taxes to build or operate the highway. In addition, E-470 has $1.4 billion in bond debt to pay off and tolls are our largest source of revenue to be applied toward the bond payments, as well as operating and maintenance costs. Our Plan of Finance is set up so that E-470 is responsible for meeting our debt obligations.

Toll rates are reviewed and set annually by E-470’s Board of Directors.

Click here to visit Northwest Parkway’s website.

Click here to learn more about the toll violation process.

If the Colorado Department of Revenue Division of Motor Vehicles has informed you a vehicle registration hold has been placed on your vehicle due to an unpaid toll balance with E-470 or the I-25 Express Lanes, you will need to resolve your unpaid toll balance to remove the vehicle registration hold. Please call the ExpressToll Service Center at 303-537-3470.

Learn more about vehicle registration holds here.

You can log into your ExpressToll account and request a new or replacement transponder from your account dashboard. You will receive the new transponder within five business days. Or you can call the ExpressToll Service Center at (303) 537-3470 or (888) 946-3470 to request a new transponder.

You have two options for returning an old transponder.

Drop off or mail to the ExpressToll Service Center at:
22470 E. Stephen D. Hogan Parkway, Suite 110
Aurora, Colorado 80018

Or, drop off an old transponder at an ExpressToll retail location.

Click here to view transponder mounting instructions. You can also view a short instruction video here.

 

 

​A transponder may not record a toll transaction due to a defective transponder, improper mounting or sloping/tinting of a windshield. If you have a new transponder, be certain any old tags have been removed from the vehicle. If you need assistance to make sure your transponders are working properly, call the ExpressToll Service Center at (303) 537-3470 or (888) 946-3470.​

No, each vehicle must have its own transponder, registered to that vehicle. Log in to your account or call the ExpressToll Service Center at (303) 537-3470 or (888) 946-3470 to order a new transponder. There is no charge for adding additional vehicles to your account.

No. However, you may add the rental car license plate to your ExpressToll account prior to driving the rental vehicle on E-470, Northwest Parkway or any of CDOT’s Express Lanes. Log in to your account or call the ExpressToll Service Center (303) 537-3470 or (888) 946-3470 to add a rental vehicle.

Learn more about driving rental cars on E-470 here.

Yes.

Not at this time. The ExpressToll transponder is only interoperable with toll facilities in Colorado.

Once a sticker tag is removed, it cannot be reused. If you have your windshield replaced you must request a new sticker tag.

You can log into your ExpressToll account and request a new or replacement transponder from your account dashboard. You will receive the new transponder within five business days. Or you can call the ExpressToll Service Center at (303) 537-3470 or (888) 946-3470 to request a new transponder.

When traveling alone, simply switch your transponder to the green “TOLL” option. When you carpool with three or more passengers, simply slide the transponder to the red “HOV” option.​

An ExpressToll account is a pre-paid account that provides customers with a transponder which allows tolls from E-470, CDOT’s Express Lanes and Northwest Parkway to be automatically deducted.

Drivers without an ExpressToll account are mailed a License Plate Toll statement for tolls that occur on E-470 and CDOT’s Express Lanes and a GO-PASS statement for the Northwest Parkway tolls.

Learn more here.

 

If you are an ExpressToll customer who receives a License Plate Toll statement, be certain that all vehicles are added to your ExpressToll account prior to driving on any Colorado toll road.

If you receive a License Plate Toll Statement, payment will need to be remitted.

Yes, log in to your account or contact the ExpressToll Customer Service Center at (303) 537-3470 or (888) 946-3470 to add the license plate number to your ExpressToll account prior to driving it on any Colorado toll road.

Learn more about driving rental cars on E-470 here.

Yes, trailers, boats and/or campers must be added to ExpressToll accounts.

Log in to your account or call the ExpressToll Service Center at (303) 537-3470 or (888) 946-3470 to order a new transponder. There is no charge for adding additional vehicles to your account.

There is no cost to open or maintain an ExpressToll account, and you may add as many vehicles as you’d like all under one account. However, you are required to add $35 in prepaid tolls to your ExpressToll account. The tolls you use on Colorado tolling facilities will automatically deduct from this prepaid balance.

Click here to  open your account today.

As an ExpressToll customer, you pay the lowest toll rates on all Colorado tolling facilities; automatically pay for tolls through your prepaid account; can easily update and manage your account online; and have access to local deals and discounts through the ExpressToll Rewards program.

Watch this short video to learn more and click here to open your ExpressToll account today.

Click here to create an ExpressToll account online.

Call the ExpressToll Service Center at (303) 537-3470 or (888) 946-3470 to sign up.

Click here to find an ExpressToll retail location near you to sign up.

Yes. When establishing an ExpressToll account online the “Vehicles” section will allow you to add a vehicle with a temporary license plate number. Be certain to check the box under “Temporary” to indicate the vehicle’s status. Once a permanent license plate is received, immediately log in to your account to update your vehicle information.

Yes. When establishing an ExpressToll account online, the “Vehicles” section will allow you to add a motorcycle. Motorcycles are considered a two-axle vehicle. Motorcycles are not required to sign up for an ExpressToll account to take advantage of free travel on the US 36 and I-25 Express Lanes.

A Vtoll is a toll that is generated by a photo of a license plate and matched to an ExpressToll account containing the same license plate number. This can occur when a transponder is not properly installed on the vehicle’s windshield.

Contact the ExpressToll Service Center at (303) 537-3470 or (888) 946-3470 if you notice excessive Vtolls on your statements to ensure that you continue to receive the discounted toll rate.

There are a few options for closing your account. Mail a note to the address below indicating you want to close your account. Or, contact the ExpressToll Service Center at (303) 537-3470 or (888) 946-3470 to speak to a customer service representative.

ExpressToll Service Center
22470 E Stephen D. Hogan Parkway, Suite 110
Aurora, CO 80018

Log in to your ExpressToll account and add the new vehicle. After adding the vehicle, E-470 will mail a sticker tag for the new vehicle.

Note: An ExpressToll account can have multiple vehicles on the account; however, each vehicle must have its own sticker tag.

Click here to learn more about the License Plate Toll billing process.

If the Colorado Department of Revenue Division of Motor Vehicles has informed you a vehicle registration hold has been placed on your vehicle due to an unpaid toll balance with E-470 or the I-25 Express Lanes, you will need to resolve your unpaid toll balance to remove the vehicle registration hold. Please call the ExpressToll Service Center at 303-537-3470.

Learn more about vehicle registration holds here.

The operational cost for E-470 to track and bill License Plate Toll customers is significantly higher than it is for ExpressToll customers. Therefore, the toll rate for a License Plate Toll customer is higher.

Related Information

ExpressToll

Login to manage your account, or learn more about creating an ExpressToll account.

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Contact Us

Still need help? Contact a customer service representative for assistance.

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Roadside Assistance

E-470 offers customers free, 24/7 roadside assistance. Call (303) 537-3400.

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