Toll Violations and Adjudication Information
The Violation Process
Your License Plate Toll statement must be paid in full by the due date or a second statement with a one-time $5 late fee will be mailed.
If the second statement is not paid in full by the due date, a third statement is sent with no additional fees. If the account remains unpaid for 90 days, the account becomes delinquent and all overdue toll transactions will be sent to a collections law firm for up to four months in an attempt to find the customer and collect payment. The unpaid tolls, the $5 late fee and a one-time $20 collection fee are due at this time.
If payment is still not received, a Civil Penalty Assessment Notice will be mailed for the unpaid tolls, the $5 late fee, the $20 collection fee and a $25 Civil Penalty per notice. Upon receipt of this document, you may request a hearing.
If the full payment of the Civil Penalty Assessment Notice has not been received in 30 days, a Hearing Officer’s Final Order is issued to include the unpaid tolls, the $5 late fee, the $20 collection fee, the $25 Civil Penalty and a $20 Court Fee.
Click here to read a detailed description of E-470’s toll evasion rules.
Billing Questions or Concerns?
The Authority’s Customer Service Center is here to help. If you have questions related to your tolls, bill or ExpressToll account, please contact the Customer Service Center.
Contact ExpressToll Customer ServiceCustomer Disputes
Do you believe you have a toll transaction dispute? Common disputes include sold or stolen vehicles, divorce decree, death certificate. Please submit the form below with supporting documents and we will investigate to resolve the issue.
File a Toll Transaction DisputeVehicle Registration Hold
E-470 and CDOT’s Colorado Transportation Investment Office (CTIO) initiated a program authorized by Colorado State Law to request that the Department of Revenue Division of Motor Vehicles place a hold on vehicle registrations of vehicle owners who have not paid their tolls, fees and civil penalties.
Adjudication Information
The E-470 Public Highway Authority provides an administrative process to adjudicate tolls once a civil penalty has been issued. These standard instructions are for informational purposes only and do not constitute legal advice about your case.
Hearing Officer Request for Qualifications
The E-470 Public Highway Authority (“Authority”) is issuing this Request for Qualifications (“RFQ”) to solicit responses from interested parties for administrative hearing officer services related to the adjudication of tolls within the Authority’s administrative law court. The Colorado Department of Transportation’s High Performance Transportation Enterprise (“HPTE”) may also use the information received in response to this RFQ to select one (1) or more administrative hearing officer(s) for adjudication of HPTE tolls.
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Request for Hearing and Answer to Complaint for Toll Evasion
This form is for use only if you have received a Civil Penalty Assessment Notice (this will be printed on pink paper) and would like to request an administrative hearing before a hearing officer to adjudicate those tolls. To request an administrative hearing, you must timely complete and file a Request for Hearing and Answer to Complaint for Toll Evasion Form. Instructions for filing are contained in the document. If you have not received a Civil Penalty Assessment Notice but have questions regarding your bill or account, please contact the Customer Service Center at (303) 537-3470.
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Appeals
To access forms and for information on how to appeal a Hearing Officer’s Final Order of Liability in county court, please see the Colorado Judicial Branch website.
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Request for Continuance
If your hearing has been set and you need to request a continuance to change the date of your hearing, you must timely complete and file this form. Instructions for filing are contained in the document.
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Notice of Additional Evidence
If you have already filed a Request for Hearing and Answer to Complaint for Toll Evasion, to introduce additional evidence at your hearing, you must timely complete and file this form. Instructions for filing are contained in the document.
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How LicensePlateToll Works
Drivers are automatically a License Plate Toll customer if they are not an ExpressToll customer with a sticker tag or the license plate is not associated with an ExpressToll account. Cameras will photograph your license plate and a statement will be sent to you.
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How ExpressToll Works
ExpressToll is the all-electronic toll collection system available on E-470, Northwest Parkway and CDOT’s Express Lanes.
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