We’re Here to Improve Your Journey
E-470 and ExpressToll are dedicated to delivering top-notch service to our customers.
4.94 Customer Service Score
Customers rating the quality of customer service they received.
4.91 Safety Score
Customers rating their satisfaction with safety during their most recent E-470 driving experience.
4.88 Driving Experience
Customers rating their satisfaction with safety during their most recent E-470 driving experience.
80 Net Promoter Score
Measures customer sentiment based on the question: “On a scale of zero to 10, how likely are you to recommend E-470 to a friend or colleague?”
The average scores above reflect how customers have rated us over the last 30 days. These scores are captured right after an interaction with a customer and gathered through an email survey. Score based on a 5 point scale, with 5 being the highest/best level of satisfaction.
Surveys and Contests
2023 Annual Customer Experience Survey Report
You can now view the full results of our 2023 Customer Experience Survey! See what more than 45,000 people had to say about E-470 and ExpressToll.
View Report